support for surge and crisis response

Not every crisis can be predicted. But a lot can be prepared for.

At Critical Turn, we help organisations plan, operate and recover through high-demand periods with tailored performance strategies that hold under pressure.

support your team to rise to the challenge

When pressure spikes, teams need more than goodwill and grit. They need systems that help them sustain performance. We support organisations through the full lifecycle of a surge or crisis: from preparation and capability building, to real-time support and post-event reflection. Our work is grounded in behavioural science and built for operational intensity.

planning & preparation

We help you anticipate and prepare for future surge events or crises, with a focus on readiness. This includes scenario planning, systems design, and protocols that support calm, coordinated responses when the pressure hits.

capability uplift

We build individual and team capability to operate in high-tempo, round-the-clock conditions. That includes strengthening leadership under stress, decision-making at speed, and the capacity to maintain performance over extended periods.

real-time support

We provide tailored support during active surges - from strategies for energy management and recovery, to tools that enable collaboration and cohesion when fatigue and pressure threaten to erode performance.

post-crisis evaluation

We facilitate structured post-event reflection and performance review, including a clear-eyed assessment of how surge operations were planned, executed and sustained. We identify strengths, gaps and opportunities for improvement, helping teams recover well and prepare even better for next time.

take the edge off the surge and reduce the risk of burnout.

let's talk

Get in touch if you'd like to learn more about our services.

hello@criticalturn.com.au